Four tiers that cover almost every household
Every plan below includes unlimited data and a WiFi gateway. What changes is speed, equipment quality and how many devices you can push at once.
- Unlimited monthly data
- WiFi gateway included
- Free self-install kit
- Comfortable for 1–3 devices
- 24/7 technical support
- No early termination fee
- Unlimited monthly data
- WiFi 6 gateway included
- Free professional install
- Comfortable for 5–10 devices
- Low-latency gaming ready
- Security suite included
- Unlimited monthly data
- WiFi 6 mesh system
- Free professional install
- Comfortable for 15–25 devices
- Priority support queue
- Security suite included
- Unlimited symmetrical data
- Whole-home mesh included
- Free professional install
- Static IP option available
- Dedicated support line
- 99.9% uptime target
Reference pricing for the first 12 months with autopay and paperless billing, excluding taxes, regulatory fees and any equipment charges. Speeds are the maximum available on that tier; actual throughput depends on the technology serving your address, your equipment and in-home wiring. We confirm exact pricing before any order is placed.
How much speed do you actually need?
Use this as a starting point, then adjust for how many people are home during peak evening hours.
| Household | Typical use | Recommended speed | Why |
|---|---|---|---|
| 1–2 people | Email, browsing, social media, HD video on one screen | 25–100 Mbps | Plenty of headroom for single-stream HD. Paying for more rarely changes anything you'd notice. |
| 2–4 people | 4K streaming on two TVs, video calls, casual gaming | 200–500 Mbps | The comfort zone for most American households. Handles simultaneous 4K plus work calls without buffering. |
| 4–6 people | Multiple 4K streams, console downloads, smart home, WFH | 500 Mbps–1 Gig | Large game patches and cloud backups stop interfering with everyone else's evening. |
| 6+ people | Everything above plus frequent large uploads | 1 Gig+ | Upload capacity becomes the real constraint — this is where fiber's symmetrical speed matters most. |
| Creators / home office | Video editing, large file transfers, home servers | 2 Gig+ fiber | Symmetrical multi-gig turns a 40-minute upload into a few minutes. |
A note on upload speed: cable plans advertise big download numbers but often deliver only 10–35 Mbps upload. If your household does a lot of video calling, live streaming, or cloud backup, upload is the number to scrutinize — and it's the main reason fiber feels faster than its headline speed suggests.
Six ways the Internet can reach your home
Which of these is available depends entirely on what infrastructure was built to your property.
Fiber Optic
Light through glass. Symmetrical upload and download, latency in the single-digit milliseconds, and speeds up to 5 Gbps. If fiber reaches your address, it's almost always the right answer.
Cable
Delivered over the same coax that carries cable TV. Widely available, downloads up to roughly 1–2 Gbps, but uploads are much slower and speeds can dip during peak evening congestion.
5G Home Internet
A gateway that connects to a mobile carrier's 5G network. No line to your house, setup takes about fifteen minutes, and pricing is often flat with no equipment fee. Speed depends on signal strength.
Fixed Wireless
A small roof or window antenna pointed at a nearby tower. Common in semi-rural areas where cable stopped at the edge of town. Requires reasonable line of sight.
Satellite
Works almost anywhere with a clear view of the sky. Modern low-earth-orbit constellations have cut latency from painful to genuinely usable for video calls and most gaming.
DSL
Runs over copper telephone lines. Slow by modern standards and being retired in many markets, but occasionally still the only wired option available.
Fiber vs. cable vs. 5G home vs. satellite
Rough guidance — real-world numbers vary by carrier and by how congested your local node is.
| Fiber | Cable | 5G Home | Satellite | |
|---|---|---|---|---|
| Typical download | 300 Mbps – 5 Gbps | 100 Mbps – 2 Gbps | 50 – 500 Mbps | 50 – 250 Mbps |
| Typical upload | Same as download | 10 – 50 Mbps | 10 – 50 Mbps | 5 – 25 Mbps |
| Latency | Very low (1–10 ms) | Low (15–35 ms) | Moderate (25–50 ms) | Moderate (25–60 ms) |
| Peak-hour slowdown | — | Possible | Likely | Possible |
| Data caps | Rare | Sometimes | Rare | Often |
| Availability | Limited build-out | Widespread | Signal dependent | Nearly everywhere |
| Good for gaming | ✓ | ✓ | Usually | Sometimes |
| Equipment fee | Often waived | Common | Usually none | Purchase or lease |
No cable on your road? You still have real options.
Most comparison sites return an empty page for rural ZIP codes, which is both unhelpful and inaccurate. The honest situation is that fiber and cable often stop several miles short — but three other technologies have improved enormously in the last few years.
- 5G home internetIf you have decent mobile signal at the house, a fixed gateway often delivers 100–300 Mbps for a flat monthly rate with no installer visit.
- Low-earth-orbit satelliteLatency has dropped from 600ms to roughly 25–60ms, which makes video calls and most online gaming genuinely workable.
- Fixed wirelessRegional providers serve a lot of farmland with tower-based service. Coverage is hyper-local, so it's worth asking specifically.
- Check before you assumeFederal build-out funding has extended fiber to a surprising number of rural addresses in the past two years. It's worth a five-minute check.
Rural address checklist
Answer these four questions on the phone and we can usually narrow a rural address down to one or two realistic choices in a few minutes.
What comes with every Internet plan we place
WiFi equipment
A gateway or router is included on every tier. Higher plans ship WiFi 6 or a mesh system so coverage reaches the far bedroom.
Security suite
Network-level protection against malware, phishing and known malicious domains, included at no extra monthly cost on most plans.
Install your way
Self-install kits ship in one to two business days. Prefer a technician? Professional installation is included on higher tiers.
Support that answers
24/7 technical support through the carrier, plus our team as a second escalation path when the first line isn't getting anywhere.
Getting online, step by step
Address qualification
We confirm which technologies actually reach your property and what maximum speed the line supports.
Order placement
We submit the order with the carrier, apply any promotion you qualify for, and give you the order reference in writing.
Equipment or technician
Self-install kits arrive in one to two business days. Professional installs are typically scheduled within two to five.
Setup and test
Plug in, follow the app, and run a speed test. If the numbers look wrong, call us the same day — that's the easiest time to fix it.
Internet questions we answer every day
Will I really get the advertised speed?
On fiber, usually yes — it's the most consistent technology. On cable, you'll typically see close to the advertised download during off-peak hours, with some dip in the evening when the neighborhood is streaming. Wireless technologies vary most, since they depend on signal strength and tower load. We tell you which category your address falls into so expectations are set correctly.
Is there a data cap?
Most plans we place include unlimited data. Some cable plans in certain markets still apply a monthly allowance (commonly around 1.2 TB) with overage charges beyond it, and satellite plans frequently have soft caps that reduce speed after a threshold. We flag this specifically before you order.
Do I need to rent equipment?
Not always. Many plans include the gateway at no charge, some charge a monthly rental of roughly $10–$15, and a few let you use your own compatible modem and router. If buying your own would save money over the term, we'll say so.
What is the difference between a modem and a router?
The modem translates the signal coming into your home from the carrier's network; the router distributes that connection to your devices over WiFi and Ethernet. Most carriers now supply a single combined unit called a gateway, so you only deal with one box.
Why is my WiFi slower than the plan I pay for?
The plan speed is delivered to the gateway, not to the far corner of your house. Distance, walls, older devices, and 2.4GHz interference all cut real-world throughput. A wired test at the gateway shows what you're actually receiving — if that number is right, the fix is WiFi placement or a mesh system, not a bigger plan.
Can I keep my service if I move?
Sometimes. If your carrier serves the new address, a transfer is usually straightforward. If they don't, you'll need a new provider entirely. Either way it's worth comparing, because promotional pricing for new customers at the new address is sometimes better than transferring your existing rate.
What happens after the 12-month promotional period?
Your account moves to the carrier's standard rate for that plan, which is typically $15–$30 higher per month. We tell you that number before you order and note the renewal date, so you can call and renegotiate rather than being surprised by a bill.
Do I need a contract?
Many plans are month-to-month with no early termination fee. Some of the deepest promotional discounts do require a 12 or 24 month term, with a prorated early termination fee if you cancel early. We always state which applies before an order goes in.
Can I bundle Internet with TV and Phone?
Yes, and it usually reduces the effective cost of each service. Bundles also consolidate everything onto one bill with one due date. We'll price the services separately and bundled so you can see the actual difference.
Let's find out what your address can actually get
Five minutes on the phone and you'll know every option, every real price, and which one makes sense for your household.